Helpful insurance expert listening to customer complaint

Claims

Our experienced in-house claims advisers are on hand to help should things go wrong and you need to make a claim. We provide individually tailored help and support working closely with our insurer partners to ensure a swift and fair claims resolution right from the time of loss through to settlement.

We are ready and available to help whenever you need us. We understand that communication is absolutely key, particularly at the time of a claim, and our strong insurer relationships and market knowledge ensure we will achieve the best possible outcome on your claim.

In the event of an emergency our in-house claims management team are here to help, support and guide you. You can call the team at the office on 01638 596 400 or call one of our out of hours emergency contacts:

  • Claims Manager, Sam Petersen on 07702 955 447
  • Managing Director, Tony Gardiner on 07921 402574
  • Managing Director, Mandy Turnbull on 07921 402554
  • Development Manager, Carl Mynott on 07921 466055
  • Technical Broking Manager, Judy Vincent on 07712 521178

Contact us

If you have any questions and are not sure who to talk to you can email the team